Terms of sales

Exchange and Return Policy

 

Exchange Policy

The following does not apply to clearance or any sale items: please send all exchanges back with a copy of the original invoice that notes what the items are to be exchanged for. Once inspected a replacement will be shipped to you immediately.

There is a $10.00 shipping charge for all exchanges, except if there was an error on your order that was our fault, or you received a defective item. You may either send either a check with your exchange, or a note that gives us permission to charge your credit card in the amount of $10.00.

All exchanges must be made within 30 days of purchase. Please check your merchandise as soon as you receive it to ensure that everything has arrived as ordered and is functioning properly. Failure to promptly check your equipment and uniforms will not result in an extension beyond 30 days. No exceptions.

All exchanges must be unused, in the same condition they were shipped out in, and must be folded neatly if uniforms. Any stains, scratches, or other marks will result in either refusal of exchange or a restocking fee. No exceptions.

If you have any questions about our return policy or need assistance with a return, please contact our customer service team, who will be happy to help you.

Return Policy

Please return all items with a copy of the original invoice, indicating your intent to return the enclosed items. Once the items are inspected, a refund will be promptly issued to the same card used for the original purchase. Remember, a copy of your invoice is required for all returns.

Returns must be made within 30 days of purchase. Kindly check your merchandise upon receipt to confirm that everything arrived as ordered and is functioning correctly.

All returns must be unused, in the condition they were shipped, and uniforms must be neatly folded. Any stains, scratches, or other marks may result in a refusal of exchange or a restocking fee.

Shipping fees are not refundable.