Deliveries
ContactPackages are typically shipped promptly after your payment is received and stock availability is confirmed. Shipping costs cover packaging, handling, and shipping fees. We recommend consolidating your purchases into a single order since we cannot combine separate orders, and you will be responsible for shipping costs for each one. While special care is taken with packages containing fragile items, shipping is at your own risk.
Packages are oversized and well-protected.
Fragile products: if you notice any damage to your package upon receipt, please immediately record your reservations in writing on the carrier’s delivery slip. Failure to do so may result in your claim not being considered.
Please note that we only deliver within the United States.
How long does it take to ship my order?
Most of our orders are shipped the same day. We have a cutoff time at 4 PM (CT); after that hour, we cannot guarantee same-day shipping. Exceptions apply for jackets, lamé stenciling, or weapon building which will be shipped the next business day.
How long does it take for my order to be delivered?
It usually takes between 2 to 4 business days to reach a customer’s location. If you’re interested in expedited shipping, you can contact us before placing an order, and we will provide a quote for this option. You will only need to pay the difference between the regular shipping price and the expedited shipping cost.