HAVE QUESTIONS?

Frequently Asked Questions

Send the item(s) in their original packaging to: Prieur US, LLC, 1826 Kramer Ln, Suite D, Austin, Texas 78758. Include a letter explaining your request, specifying the new size/reference, and your order number. For a single item exchange, include a $10 check for shipping costs.

Send the item(s) in original packaging to: Prieur US, LLC, 1826 Kramer Ln, Suite D, Austin, Texas 78758. Include a letter explaining your request. Upon receipt, we will process a refund to your credit card.

Prieur USA delivers exclusively to US addresses. For any other country, please visit www.prieur-sports.com

Please expect the stenciling and shipping of your uniform to take about one week.

Contact our customer service at bonjour@prieurusa.com Monday to Friday, 9am to 5pm.

Most orders ship same day. Cut-off time is 3 PM Central Time.

Typically 2 to 4 business days. For expedited shipping contact bonjour@prieurusa.com.

Return the product to: Prieur US, LLC, 1826 Kramer Ln, Suite D, Austin, Texas 78758. Our experts will evaluate it and contact you with an update.

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